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Home > Axiom Diagnostics > Business Terms

Business Terms

TERMS AND CONDITIONS

AXIOM  ORDERING  INFORMATION:

Product orders may be placed: Any time by fax (+49) 6206 - 6013 or by e-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please provide product name, catalogue number, quantity requested and possibly with the known price and its discount for Institutions, Distributors, etc. accordingly to our conditions.

ORDER  CONFIRMATION:

It is an AXIOM policy to fax or e-mail to you our Proforma Invoice upon receipt of your purchase order. You must confirm or sign and return by fax or e-mail the Proforma Invoice before your order will be entered and processed. We will send you then an Order Confirmation. This is done to insure clarity & guarantee that the products we ship are exactly those requested.

PAYMENT  TERMS:

The entire total order price must be paid in advance, either in EUR or US$ funds, wired directly to our mentioned below bank account. For orders of more than EUR 20.000 or US$ 25.000 , we accept irrevocable confirmed L/C, all cost for openers account.

TECHNICAL  ASSISTANCE:

If you are experiencing any problems with any product you have purchased, please contact us immediately by telephone, fax or e-mail. Whether you are inquiring by fax or telephone, please be prepared to provide the name of the product, LOT & EXP, the date of  product was received, type of equipment used and the nature of your problem.

TRANSFERS:

EURO € ACCOUNT                                                   or                          US $ ACCOUNT

Bank: Sparkasse Bensheim                                                                  Bank: Sparkasse Bensheim

Bank No.: 50950068                                                                               Bank No.: 50950068

Account No.: 2036333                                                                           Account No.: 8100547

BIC: HELADEF1BEN                                                                              BIC: HELADEF1BEN

Swift address: HELADEF1BEN                                                             Swift address: HELADEF1BEN

IBAN: DE18509500680002036333                                                         IBAN: DE09509500680008100547

                                                                                                                 „Payment in US$ effective“

PRICING:

The prices of the products are those prices specified inside the (Proforma) Invoice / Order Confirmation either as ex-works or including of transportation and insurance cost, bank charges, taxes and / or any other costs. Price quotations shall automatically expire in thirty (30) days from the date issued, or as otherwise stated in the quotation.

ALL PRICES AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE

DELIVERY:

All products in our warehouse at the time of your purchase will be processed and shipped within 48 hours after receipt of payment. If products are on backorder, delivery time will be two to four weeks unless an other period has been quoted by our customer service representative.

OUR  FORWARDER for Air, Sea or Truck shipments is as follows:

I P S E N   A I R   L O G I S T I C S   G M B H

Kleiner Kornweg 6 · 65451 Kelsterbach · Germany ·

TEL: (+49)  6107-7707 12  ·  FAX: (+49)  6107-7707 49


DAMAGED  GOODS / COMPLAINTS:

Please notify us immediately after receipt of any goods damaged during shipment. Please keep all records from the shipper. AXIOM will promptly replace any damaged goods so long as customers have notified a AXIOM customer representative within the required time. For any complaints, purchaser must fill out our complaints form and send back to us by E-mail or fax.


DEALER / DISTRIBUTOR DISCOUNTS

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on Price List AXIOM 2018

For all orders below EUR 2.500,00 a service charge of EUR 125,00 has to be charged


REAGENTS AND CONSUMABLES ONLY:

additional volume discount:          10 - 25 Kits / Parameter              40 %

                                                          over 25 Kits / Parameter            45 %

                                                          over 100 Kits / Parameter          50 %

For order over the above mentioned quantities, additional discounts are possible


EQUIPMENT AND INSTRUMENTS:                                                      30 %

AXIOM Lab Medical / Analytical Instruments will be sold only in combination with our consumables and Reagent program.

For all Clinical Chemistry Analyzers, Spectrophotometers and as well as for Elisa Equipment we offer an additional discount on the ex works value if purchased in combination with AXIOM reagents.

MICROSCOPES:                                                                                    30 %

additional  quantity discount:     for 5 or more units / model           10 %

                                                      for 20 or more units / model          15 %

                                                      for 50 or more units / model          20 %

                                                     for more than 100 units / model     on request